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Hotel Cason Del Tormes By Happyculture Madrid, Madrid
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Key details
About the Hotel
Calle Del Rio, 7,
Madrid,
Spain,
28013,
Community of Madrid
Hotel Cason Del Tormes By Happyculture is a three-star hotel located in the heart of Madrid, just steps from Gran Via. This establishment boasts designer décor and a friendly atmosphere, making it suitable for both business and leisure travelers. Its prime location provides easy access to Madrid's key business districts and tourist attractions.
Location
Hotel Cason Del Tormes is situated between Plaza de España and the Royal Palace, ensuring proximity to major attractions. The Plaza de España metro station is only a two-minute walk away, providing direct connections to Madrid-Atocha station and the airport. Key sites such as the Prado Museum and Plaza Mayor are accessible within a short walk or metro ride.
Rooms
The hotel features 63 well-decorated rooms equipped with modern amenities. Each room includes air conditioning, a flat-screen TV, and a refrigerator. Guests can choose from single, double, twin, or triple configurations to suit their needs.
Eat & Drink
A selection of traditional Spanish breakfast items is offered, including freshly made churros and charcuterie. The hotel's bar provides an inviting space for guests to relax with a drink, showcasing a variety of both alcoholic and non-alcoholic beverages. Casual seating areas are available for guests to unwind at any time of the day.
Leisure & Business
The hotel includes a seminar room accommodating up to 18 people, equipped with high-speed Wi-Fi and a flat-screen TV. Additional amenities include a 24-hour front desk, tour desk, and free internet access throughout the property. Guests can enjoy a quiet lounge area, ideal for informal meetings or breaks.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious and impeccably clean, providing a perfect retreat after a long day.” view full review
Immaculate Bathrooms
“I was delighted by how spotless the bathroom was, making my stay feel even more luxurious and comfortable.” view full review
Cozy Setup
“The cozy living area in the room was well-equipped with a wardrobe and chair, making it practical for unwinding.” view full review
Tasty Breakfast
“The breakfast was delightful, offering a good variety and making each morning start off right.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Elevator
Currency exchange
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Game room
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Room decor
Parquet floor
Show more
Location
Calle Del Rio, 7,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Calle Del Rio, 7,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Square
Plaza Mayor
3400 ft
Palace
Royal Palace of Madrid
2400 ft
Square
Puerta del Sol
3800 ft
Casinos
Gran Via
3500 ft
Museums
Prado National Museum
1.3
mi
Parks
El Retiro Park
1.5
mi
Plaza de la Independencia
Parque del Retiro
1.3
mi
Cocido Madrileno stew
1.5
mi
Church
Real Basilica de San Francisco el Grande
4700 ft
Museums
Museo Nacional Thyssen-Bornemisza
1.1
mi
Museums
Museo Nacional Centro de Arte Reina Sofia
1.3
mi
Public Building
Cybele Palace
1.2
mi
Museums
Plaza de Cibeles
1.2
mi
Paseo del Pintor Rosales
Templo de Debod
2400 ft
Church
Monastery of las Descalzas Reales
2500 ft
Church
Almundena Cathedral
3000 ft
Museums
Museo de Historia de Madrid
4100 ft
Calle Alcala 42
Circulo de Bellas Artes
4900 ft
Square
Plaza de Santa Ana
4800 ft
Church
Ermita De San Antonio De La Florida
1.0
mi
Museums
Museo Sorolla
1.3
mi
Calle de Ferraz
Temple of Debod
1.2
mi
Church
Iglesia San Gines
2300 ft
Museums
The Museum of Contemporary Art-Madrid
3600 ft
Garden
Royal Botanical Garden of Madrid
1.4
mi
Nearby
Opposite Palacio Real
Plaza de Oriente
900 ft
Broadway Theatre
Teatro Real
1900 ft
Garden
Sabatini Gardens
2000 ft
Calle del Conde Duque 9
Conde Duque Cultural Center
2000 ft
Museums
Museo Cerralbo
2000 ft
Restaurants
Museo del Jamon
3400 ft
Carrera San Jeronimo 6 Calle De La Victoria
Sidreria A'Lareira
300 ft
Calle Leganitos 43
Pho26
400 ft
Calle Leganitos 26 metro liña 3 plaza España salida c/leganitos
Hong Kong Kitchen
400 ft
Calle Doctor Carracido 67
El Horno Azul
700 ft
Calle Leganitos 14 Frente a comisaría Policía
Asadero Miguel Angel
1000 ft
Plaza Mostenses 1 Local 39.40 Mercado Junto a Gran Via a la Altura de Plaza España
Faborit Plaza de Espana
1000 ft
Calle Princesa 2
Loredo
1100 ft
Cuesta San Vicente 8
Mercado de Los Mostenses-Bar Chino
1000 ft
Plaza Mostenses 1
Al Nassim
1100 ft
Calle Isabel La Catolica 9
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
helpful staff
great location
lingering smell
limited dining options
7.8/10
Very good
Rooms
7.5
Location
8.5
Service
8.5
Dining
7.0
Guest reviews
7.8/10
based on 12 reviews
4/5
based on 779 reviews
8.6
8.6/10based on 4330 reviews
#197 of 495 hotels in Madrid based on Tripadvisor
Emily
United States of America,
May
2024
7.8/10
The hotel was cozy and comfortable, offering a pleasant stay with friendly service. Despite some minor issues, the prime location made exploring Madrid convenient and exciting.
Rooms
7.0
The rooms had everything we needed and more, though a bit of a cigarette smell lingered, which was not very comforting. The size might be restrictive for larger guests, but they were still very cozy and comfortable.
Service
9.0
The service was among the most helpful I have experienced while traveling. The staff, from reception to housekeeping and the restaurant, were all incredibly friendly and accommodating.
Location
8.0
The location was a standout feature, being right in the heart of Madrid, allowing easy exploration of the city's offerings. Despite being on the border, it was still quite good, though slightly noisy at nights.
Dining
7.0
The dining experience was enjoyable, with plenty of good quality food available. Although there is room for improvement, especially after a couple of days, the variety and the service were commendable.
Facilities
Facilities were convenient, but some areas could use enhancement for a more luxurious touch.
John
United States of America,
April
2024
8.4/10
The hotel offers clean and comfortable rooms, with friendly staff and a great location near the city center. The dining options are good, though not exceptional. Overall, it provides a value-for-money stay with a few minor inconveniences.
Rooms
8.0
The rooms are nicely decorated and have a modern bathroom with a shower.
Service
9.0
The service was really friendly and welcoming, with extremely helpful staff.
Location
9.0
The hotel is very good and close to the city center, making it easy to walk to Plaza del Sol and other attractions.
Dining
8.0
The dining experience was great, with a variety of fresh food choices and high standards.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and laundry services, as well as assistance with tours and tickets.
Hugh
United Kingdom,
February
2024
7.8/10
The hotel offers clean and comfortable rooms, friendly and helpful service, and a great location near Plaza d'España. However, the lingering smell of cigarettes in the non-smoking room was a downside, and the dining cost was slightly high without a rich variety of options.
Rooms
7.0
The rooms are simply furnished, clean, and okay for a short stay.
Service
9.0
The staff is friendly, helpful, and informative, making the stay pleasant.
Location
9.0
The hotel's location near Plaza d'España is excellent, offering easy access to transportation and key attractions in Madrid.
Dining
6.0
The breakfast, while sufficient, could be more varied for the cost.
Facilities
8.0
The hotel has essential amenities and services like laundry, dry cleaning, and tours/ticket assistance.
helpful staff
lingering smell
W.
United Kingdom,
February
2024
8.0/10
My stay at the hotel was quite positive. The rooms were simple but not outdated, always clean, and although there was a slight smell of a smoking room, they were still comfortable. The service was friendly and very helpful, and the location was great for exploring the city. The dining options were varied, and the facilities were well-maintained. However, the price could be considered a bit high for what was offered.
Rooms
8.0
The rooms were clean and comfortable, albeit a bit spartan. The slight smell of a smoking room was noticeable, but overall, they provided a cozy stay.
Service
9.0
The staff was friendly and very helpful, making my stay pleasant and accommodating.
Location
8.0
The location was convenient, close to many bars, restaurants, and transport options, making it easy to explore the city.
Dining
7.0
The dining experience was enjoyable with plenty of options and a helpful staff member managing breakfast.
Facilities
The facilities were well-maintained and added to the overall comfort of the stay.
Andrew
United Kingdom,
February
2024
8.2/10
The hotel is perfectly situated one block away from Gran Via, offering a convenient and quiet location. The rooms, although a bit small for travelers with a lot of luggage, are impeccably clean and hygienic. The outstanding service is always ready to assist with any request and suggests the best options.
Rooms
8.0
The rooms are clean and hygienic, but might be a bit small for those with numerous bags.
Service
9.0
The service is at the highest level, with a friendly and helpful staff always ready to assist.
Location
9.0
The hotel's location is superb, being very close to Gran Via, the Palace, and Sol, while remaining mostly quiet.
Dining
7.0
Facilities
8.0
The facilities provide all necessary amenities for a comfortable stay.
Steven
United States of America,
October
2023
7.8/10
My stay at the hotel was a mix of positives and some areas for improvement. The room was a good size and offered a comfortable double bed, but could do with some refurbishment. The service was outstanding, with friendly staff who kindly stored our luggage after we checked out. The location was very convenient, near the metro Plaza de España, making it easy to access major attractions. The dining experience was good with many options available, but maybe a bit basic. The facilities were sufficient for a comfortable stay.
Rooms
7.0
The room was a good size with a comfortable double bed.
Service
9.0
The service was outstanding, with friendly and helpful staff.
Location
8.0
The location was very convenient, near the metro Plaza de España.
Dining
7.0
The dining was also good with many options available.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
David
United Kingdom,
October
2023
8.2/10
The hotel is in a great location, close to Gran Via, and surrounded by diverse Asian cuisine options. The rooms were clean and spacious, but had a slightly tired bathroom with some maintenance issues. The staff was helpful and offered useful tips. The dining experience was good with a healthy spread. Overall, a recommended hotel with some room for improvement in certain areas.
Rooms
8.0
The rooms were of good size, clean, and nicely decorated, but the bathroom had some maintenance issues.
Service
9.0
The staff was nice and helpful, offering useful tips and assistance.
Location
9.0
The location is perfect, close to Gran Via, in a calm area with easy access to major attractions.
Dining
8.0
The dining experience was good with a generous spread of options.
Facilities
7.0
The hotel's facilities were adequate for a comfortable stay.
Paul
United Kingdom,
August
2023
6.8/10
The hotel offers clean and comfortable rooms but suffers from noise issues due to a nearby street performance. The service is friendly, though management can be borderline rude. The location is excellent, right in the center of Madrid, but some noise from nearby construction can be disruptive. The dining options are a mix of high-quality and low-quality items, with a convenient but slightly expensive on-site restaurant.
Rooms
7.0
The rooms were clean and comfortable but noisy due to the street serenades and warm temperatures.
Service
6.0
The service, though a bit scarce, is friendly and helpful with some rude behavior from management.
Location
8.0
The hotel's location is awesome, right in the center of Madrid, close to major attractions and transportation hubs, but some noise from construction projects may disrupt the peace.
Dining
6.0
The dining experience offers a variety of items, with some being of low quality and limited hot food options. The convenience of an on-site restaurant is nice but comes at a slightly higher price.
Facilities
7.0
Pamela
United States of America,
July
2023
7.8/10
Staying at this hotel was a mixed experience. The rooms were spacious with 2 wide beds, perfect for a good night's sleep. However, privacy was a concern due to the close proximity of apartments across the street. On a positive note, the room would be tidy early in the day, allowing for a rejuvenating afternoon nap before evening plans.
Rooms
7.0
The rooms were big enough with 2 wide beds and made up early in the day for convenience.
Service
9.0
The service was amongst the most helpful I have encountered while traveling. The staff were very accommodating and friendly.
Location
8.0
The location was excellent, within walking distance of many key sights in Madrid. It was a safe area close to the metro and various attractions.
Dining
7.0
The dining experience offered continental breakfast with great coffee, although the variety could be improved. Overall, the food was tasty, and the staff were friendly.
Facilities
8.0
The facilities were good, but privacy may be an issue due to the proximity of apartments across the street.
Scott
United States of America,
May
2023
7.6/10
Despite the outside hot temperatures, my stay in the hotel was pleasant overall. The rooms were spacious, but the mattresses and pillows were uncomfortable, and there was some noise from neighbors. The service was attentive and helpful. The location was fantastic, close to major attractions in Madrid. The dining options were average. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were nice and roomy, although the mattresses and pillows were quite uncomfortable. There was some noise from neighboring areas.
Service
8.0
The staff was very welcoming and polite, helping with luggage and being sympathetic and understanding during my stay.
Location
9.0
The hotel is situated just off the Gran Via in a very quiet street, a few minutes from the royal palace. The location is great for exploring Madrid.
Dining
6.0
The breakfast options were limited and average. The dining experience could be improved with more choices.
Facilities
Basic facilities were available, but nothing extraordinary was offered.
Great location
Uncomfortable beds
Justin
United States of America,
April
2023
7.8/10
I had a good night's sleep in the room despite it being a bit dark. The service was great overall, with affordable pricing, excellent cleanliness, and a friendly staff. The location was quite convenient, near many nice restaurants and shops, ideal for city accessibility. The facilities were satisfactory.
Rooms
8.0
Even away from the building across being renovated, I had a good night's sleep. The room was a bit dark.
Service
7.0
The service was for sure book again, mas amaizing, with affordable pricing, great cleanliness, and friendly staff. However, they didn't clean our room at all.
Location
9.0
The hotel is very convenient, near to a lot of nice restaurants and shops. Nearly in the center of Madrid.
Dining
8.0
The dining experience was quite generous with many options, such as fruit, sliced meats, various types of bread, cheeses, and cereals. However, someone used to eating more may find the choices limited.
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